North Carolina Association of Launderers and Cleaners

The Source of Official Information for NCALC. 4819 Emperor Blvd., Suite 400, Durham, NC 27703. • 919-313-4542 E-mail: NCALC

 

Our Values


Integrity

We will do the right thing, be honest and fair in our dealings with each other and the public, and deserving of the trust of others.

Leadership

We will be examples and encourage others to strive for excellence and advocate for and serve the greater good in our actions.

Teamwork

We gain strength, momentum and support in our business, families, and our association by the collective deliberation of all participants.

Learning

We understand that learning (gaining knowledge) is a life-long, every day requirement for continuous improvement in each of our local businesses.

Passion

We approach our industry which is our livelihood, with contagious enthusiasm, excitement, and devotion to our membership, our employees, customers, and communities.



President’s Message

We Thank Our Volunteers


Of the nearly 80 dry cleaners and affiliates that we proudly call our members and affiliates, NCALC has 29 members that volunteer their time throughout the year to fulfill its mission.  Simply said, the purpose of NCALC, in my mind, is to make all the practitioners of our trade the best at what they do.


In turn, that makes our members more successful and lifts our industries’ statewide reputation as professional garment care specialists.  Whether you are an owner, manager, customer service representative, dry cleaner, route driver or presser, there are offerings from either DLI or NCALC that can assist you in improving your quality, building your sales, becoming more efficient, providing other services, staying in compliance or lowering your cost of production just to name a few. 


In addition to putting on a wonderful annual convention, this year, our volunteers are focused on our digital presence by upgrading our web site and creating more effective outreach through e-mails.  This is intended to keep all of our members consistently aware of all the services available to you as a member, make doing business with DLI and NCALC simpler and add more value to our affiliates.


By the time you read this message, we will have completed our annual Convention being held on October 25th and 26th at the Brier Creek Embassy Suites in Raleigh.  We have a full slate of events designed to impart helpful information to all of our members that you can use daily in your business and foster friendship and networking among other members and suppliers to our industry. 


I hope to see you in a couple of weeks at the Convention and I encourage you to take advantage of all that NCALC has to offer throughout the year!


David Makepeace

NCALC President



From Your DLI District Director


When I joined the DLI Board 3+ years ago, the main incentive for me to get involved was to improve the communication between DLI and the various joint state associations around the country, including NCALC. There was a lack of understanding at the state level as to what DLI was accomplishing for the industry, and a similar void at the national level as far as what the local organizations were doing for their members.


Much work has been done to correct this situation. More information has been distributed among the various parties explaining DLI services, as well as the educational programs that the JSAs are presenting. Just this past July, I was asked by DLI President Dennis Schmitt to chair the JSA/ Membership Committee. I gladly accepted the position, and I am working with the other committee members to keep the improvements coming. What I am asking of our members is to share their thoughts and suggestions as to how well the two sides are working together. What are they doing well and what areas can be improved? The relationship between the folks at the national level, and those at the local level, must be kept strong. How do we accomplish this?

Please contact me directly with your input. With your help, I and other industry leaders can continue to work for the betterment of our industry and you, our members.


I can be reached at any time at mark@mysignature-cleaners.com or at 267-701-6045. I look forward to hearing from you!


Mark Pollock, DLI District 2 Director