North Carolina Association of Launderers and Cleaners

The Source of Official Information for NCALC. 4819 Emperor Blvd., Suite 400, Durham, NC 27703. • 919-313-4542 E-mail: NCALC


Our Values


We will do the right thing, be honest and fair in our dealings with each other and the public, and deserving of the trust of others.


We will be examples and encourage others to strive for excellence and advocate for and serve the greater good in our actions.


We gain strength, momentum and support in our business, families, and our association by the collective deliberation of all participants.


We understand that learning (gaining knowledge) is a life-long, every day requirement for continuous improvement in each of our local businesses.


We approach our industry which is our livelihood, with contagious enthusiasm, excitement, and devotion to our membership, our employees, customers, and communities.

President’s Message

It Is the Perfect Time to Get Involved

It is an honor to serve as President of NCALC.  NCALC is a vibrant organization that is celebrating its 112th year and is one of the oldest state dry cleaning associations in the country.  Just last month, we held our annual convention in Raleigh where we experienced excellent speakers designed to make us better operators, enjoyed meaningful fellowship among our friends in the industry and that coincided with an equipment show at Consolidated Laundry and the State Fair.  If you were not able to attend, it was one of the best conventions in my memory and I encourage you to make plans to attend it next year.   A big round of applause to Rita Foley, our out-going President, and Paul Goodson, our Executive Director, for putting together a very impressive convention.

In 1998, I was looking for a career change, one that would allow me to control my own destiny as a business owner.  Having been a small business lender for a bank in Charlotte, I was exposed to many different businesses and industries.  I chose dry cleaning for several reasons but would like to focus on the most important to me; dry cleaning is a service business (which I was used to) that has a production component.  What that meant to me is that if you can control your quality and deliver excellent customer service you could determine your success. Over the last 18 years, that is what I have concentrated on.

However, I quickly realized that I could not do this on my own.  In addition to assembling the proper people to represent you to your customers and that take pride in their work, I become involved in industry groups like Methods for Management, America’s Best Cleaners, Tuchman Advisory Group and NCALC.  Being a part of a dry cleaning group gives you access to other dry cleaning owners and how they operate their businesses not to mention a shoulder to cry on and humorous stories to share.  The ideas that I have learned from other owners and implemented into my business are too many to count and have been instrumental to where I am today. 

If you are a member of NCALC but have not attended our Annual Convention or become more involved in its direction, I encourage you to do so.  If you are not a member, I urge you to consider joining as it comes with many benefits and will make an immeasurable impact on your business.  You can call me or any of our Board Members listed in our newsletter and we will gladly help you get on the road to a more successful future!

David Makepeace            

President, NCALC

NCALC Winter Meeting Set for Pinehurst

The NCALC Board of Directors will be holding its regular Winter Board Meeting, on Saturday, January 26, 2019 at the historic Pinehurst Resort in Pinehurst, North Carolina. Current NCALC leadership is expected to attend and other NCALC members and friends interested in attending are welcome with advance registration. In conjunction with the Board meeting, two informal dinner socials are planned to provide all NCALC members and friends (including spouses and significant others) with opportunities for networking and fellowship.

Meetings of the Board and appointed committees will be held on Saturday morning, January 26 in The Clubhouse at Pinehurst Resort. Participation by the current NCALC leadership (i.e. all officers, directors, and appointed committee members) is expected and they are all encouraged to make their plans to attend and register early.

Everyone is encouraged to come early, stay late, and enjoy free time playing golf, relaxing at the spa, or exploring Pinehurst Village and the surrounding areas. The Friday evening dinner event will be held in the Crystal Room of the century-old Carolina Hotel, our Saturday morning meetings will be in the Donald Ross Grill of the Resort Clubhouse, and the Saturday evening event will be a dinner outing to the nearby Holly Inn. All advance registrants will be contacted during early January with further details about the Winter Meeting plans and given opportunity to specify dinner entre preferences.

Advance registration is needed to ensure adequate preparations, so please register early. We will need accurate headcounts for all activities. Cancellations will be accepted up to 7 days prior to the event (January 18) with refunds provided. No refunds will be provided for registrations cancelled after this date. See page 4 for registration details.

A small block of rooms is being held for our group at the Pinehurst Resort, until 5:00 pm on January 4, 2019. After that time, unreserved rooms will be released for general sale. Reservation requests after that date will be accepted based on space and rate availability.

Our group rate for Carolina specific rooms is $143 per room, per night, plus state and local taxes (currently 9.75%) in effect at the time of check-in, plus a 10% resort service fee. The resort service fee includes use of the Fitness Center, on-site transportation, HSIA in guest rooms, valet and self-parking, bicycles, afternoon tea at the Carolina, practice putting greens and driving range.

Reservations may be made by calling 1-800-487-4653 and pressing the conference or convention reservations prompt. Make sure to identify yourself as part of the NCALC group. This rate will be honored a couple of days ahead and after our meeting, should you wish to extend your stay to further enjoy the relaxed southern hospitality of Pinehurst. Golf arrangements can also be made through this reservations number. (Chris Edwards has offered to organize some golf for our group, while we are in Pinehurst. If you interested, contact Chris directly at

If you are interested in staying overnight or playing golf, don’t wait -- make your plans and reservations right away.